The Tallow Factory Self-Catering Booking Terms and Conditions for Airbnb Thank you for choosing to book to stay at Dedham Retreats. We look forward to welcoming you. By making this booking you are entering a legally binding agreement with us. Please read our terms and conditions of booking carefully before proceeding. 1. Prices The price of the accommodation includes the following: electricity, linen, towels, cleaning, hot water, central heating, WiFi, TV, and parking for up to two vehicles. 2. Purpose of Booking — Holiday and Leisure Use Only The property is made available strictly for holiday and leisure purposes only. Use of the property as a primary or temporary residence, including but not limited to relocation during home renovation, construction, repair works, or any other domestic disruption is expressly prohibited. Use of the property as a base for business, commercial, or professional activity is also prohibited. Any booking found to be for renovation relocation or non-holiday purposes will be considered a material breach of these terms. We reserve the right to terminate the booking immediately without refund and to charge for any additional wear, cleaning, or damage resulting from such use. 3. Maximum Occupancy The maximum number of overnight guests permitted at the property is six (6). This limit must not be exceeded at any time during the stay, including during the day. Only guests named in the booking are permitted to stay overnight. Any additional guests beyond the maximum will constitute a breach of these terms and may result in termination of the booking without refund. An additional charge of £50 per unauthorised guest per night may be applied at our discretion. The top floor of the property is not part of the standard accommodation and therefore is not shown in our listing. Where a booking includes children requiring single beds, we may open up the top floor at our discretion to provide additional single beds, subject to a £25 supplement per bed to cover the additional cleaning and laundry required. Regardless of the number of beds made available, the maximum occupancy of six (6) guests in total must not be exceeded under any circumstances. Infants are not included in the max capacity and we can provide a travel cot on request. 4. Events and Gatherings No events, parties, gatherings, or group activities are permitted at the property. This applies to both indoor and outdoor spaces including the garden and courtyard. A gathering is defined as any assembly of persons beyond the maximum occupancy stated in clause 3. Breach of this clause will be considered a serious violation of these terms and may result in immediate termination of the stay without refund and charges for any additional cleaning, damage, or nuisance caused. 5. Care of the Property Guests are responsible for the care of the property and its contents for the duration of their stay. Guests must not move furniture or equipment from its original position within the property. Guests must not bring their own furniture, electrical equipment, or appliances into the property, including but not limited to televisions, air fryers, or other cooking equipment, without prior written consent. The property must not be used for any dangerous, illegal, noisy, or immoral activities, or be a nuisance or annoyance to neighbouring properties. Smoking or vaping is not permitted in any part of the property, including the courtyard and car park. We reserve the right to terminate the stay at any time if any of the above conditions are being breached. 6. Security Cameras For the security of the property and the safety of guests, security cameras are installed in external and communal areas of the property. No cameras are located inside the property. By proceeding with this booking, guests acknowledge and consent to the presence of these cameras. Footage may be used in the event of a dispute, damage claim, or breach of these terms and conditions. 7. Noise and Neighbours Out of respect for neighbouring properties, no loud music or conversations are permitted in the garden or courtyard after 11pm. Guests are asked to be courteous to neighbours at all times. Noise complaints from neighbours may result in termination of the stay without refund. 8. Damage and Security Deposit Bookings made via Airbnb are covered by the aircover host damage protection scheme. You are not required to provide a separate credit card to us directly for this purpose; any damage or excessive housekeeping claims for these bookings are handled through the relevant platform's own protection scheme and resolution process, rather than through us directly. (This differs from bookings made directly through our website, where a refundable security deposit is required directly from the guest.) Guests are responsible and liable for any breakages or damage caused to the accommodation or its contents. We do not normally charge for minor breakages, but we may invoice for repair or replacement if damage is significant. Any cleaning beyond the standard turnover clean — including stains on furniture, carpets, bed linen, or pet soiling — will result in a charge for excessive housekeeping. Charges may also be applied for breaches of these terms and conditions including but not limited to unauthorised guests, events, or use of the property for non-holiday purposes. The price of the accommodation includes the use of utilities (electricity, gas, and water) for the duration of your stay. We kindly ask guests to be conservative in their use of electricity, gas, and water — both for the sake of the environment and to help keep costs within the levels anticipated for your stay. We reserve the right to raise any usage that is clearly excessive or disproportionate to the length and nature of the stay. 9. Liability Dedham Retreats, its contractors and representatives shall not be liable for any injury, sickness, loss or damage to the property or personal property, directly or indirectly caused or arising from the use of the property or access thereto. Guests are advised to ensure they have appropriate personal travel and contents insurance for the duration of their stay. 10. Pets A maximum of two (2) well-behaved dogs, each under 23kg, are welcome at the property by prior arrangement. Dogs must be declared at the time of booking. Guests are responsible for their dogs at all times and must ensure they are not left unattended in the property. Dogs are not permitted on any furniture at any time. Guests must bring their own bedding for their dogs; dogs may not sleep on or use the property's furnishings, including sofas and beds. Dogs must be thoroughly wiped down with towels before re-entering the property after walks in muddy fields or wet weather. Guests must clean up after their dogs in the garden and any outdoor areas, bagging waste and disposing of it in the public bins on the High Street. Guests are liable for any damage caused by their dogs beyond normal wear and tear, and for any additional cleaning required as a result of pet hair, mess, or failure to observe the above conditions. Any booking found to have brought an undeclared dog, more than two dogs, or a dog exceeding 23kg, will be considered a breach of these terms. 11. Parking As part of the booking, guests have two reserved parking spaces: one alongside the wall of the property in front of the big tree by the main side entrance, and the second down on the right in the car park labelled Tallow Factory. Vehicle registrations for all cars parked in the shared courtyard must be provided prior to arrival. Parking in any other areas in the courtyard will cause inconvenience to neighbours. Free two-hour street parking is available on Dedham High Street, monitored daily 8am–6pm. Additional parking is available at Mill Lane Public Car Park, approximately five minutes' walk away. Unauthorised vehicles parked in reserved spaces may be subject to a charge deducted from the security deposit. 12. Arrival...